Technological revolution, transformation of production processes, ever-shortening supply chains – these are all new developments which are revolutionising the industrial sector.
Alongside this, consumers’ habits are changing, especially as they become increasingly hyperconnected.
In all sectors, industry in particular, sound Customer Relationship Management is essential. Managing a complaint from a dissatisfied customer is a crucial step in the customer journey.
Thanks to our CRM solution for industry, you will be able to customise your responses, and process requests swiftly and smoothly. This will enable you to turn satisfied customers into even more loyal customers!
Thanks to Efficy’s CRM solutions for industry, it is easy to prioritise quotation requests.
Thanks to customer scoring features, your sales representatives can focus on strategic business proposals (biggest margin, most important prospect, etc.).
Your sales representatives will also save a lot of time thanks to the integration of Efficy CRM with office automation tools; for example, document templates to launch industrial sales proposals in a few clicks from CRM.
In industry, business activities are often managed at the level of project groups. Therefore, it is important that all team members are able to work together, can access the same documents, follow the same deadlines, etc.
Efficy CRM offers a CRM solution tailored to the needs of industry players.
It provides dedicated features to foster collaboration among teams: Project Management module; Document Management System; notifications whenever changes are saved in the database; etc.
Automation can be found at all levels in Industry: production, manufacturing, etc.
Why not also in your CRM solution? It will lead to time-saving for all your teams.
All those low-added value and time-consuming tasks are limited to the minimum.
(2 users minimum) (5 users minimum) (5 users minimum) (10 users minimum)
Starter
Are you a small business or a start-up looking to buy ready-to-use customer relationship management software for the first time that will grow with you?
25€ / user / month
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SMB
Are you a small to medium-sized company or a company with a very small business and are you looking for a customizable and easy-to-implement CRM software?
45€ / user / month
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Enterprise
Are you a medium-sized company looking for a complete CRM software, adapted to each department, to centralize all customer knowledge?
60€ / user / month
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Corporate
Are you a large company or a major account with a CRM project underway? Are you looking for a tailor-made software solution to improve your processes?
80€ / user / month
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A CRM range that adapts to the issues of your business
The communication and marketing managers need reliable tools to nurture their lead generation campaigns.
More infoIn the digital age, customer service teams are faced with new challenges
More infoObjectives: to make the best choices in terms of management of teams and development axes of the company
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